EVERGREEN - CIO Talentpool
Intact Insurance UK Limited
Salary From:
Permanent
Multiple Office Locations
When you join our Talent Community, you will have a direct line of communication with the Intact Insurance UK Talent Acquisition team, providing you early access to Intact Insurance UK Business updates discussing company news and upcoming opportunities that match your skill set. Our team of specialist recruitment professionals will also provide you with a personalised experience, supporting you through the application and interview process to give you the best opportunity of securing a new role. About our CIO team Our vision is to create a CIO function for the future, one with a culture of excellence and trust. We’re driven to be best in class, to outperform through our use of technology and data, and for our people to feel part of a winning team. We’ve redesigned how we work to better support our customers, embracing new technologies and working together with 3rd parties to support business outperformance. Continuous Investment in systems and process improvement will help us play a key role in ensuring that Intact Insurance UK has an edge and outperform.
• Investigating and managing commercial property claims from first notification through to settlement, progressing claims promptly and in line with agreed service standards and business objectives.
• Supporting customers and brokers throughout the claims journey, ensuring consistent communication and adherence to agreed claims processes and service propositions.
• Applying technical claims knowledge to assess liability, resolve queries, and agree settlements accurately and fairly.
• Sharing knowledge and best practice with colleagues, supporting team capability and continuous improvement.
• Previous experience handling commercial property claims, with a good understanding of policy wording, coverage, and claims processes.
• Ability to manage a varied claims caseload, progressing claims efficiently while meeting service standards and deadlines.
• Good communication skills, with experience dealing with brokers, policyholders, loss adjusters, and internal teams.
• Good attention to detail and sound judgement when assessing liability, reviewing documentation, and agreeing settlements.
attention to detail