Team Leader
Intact Insurance UK Limited
Salary From:
Permanent
Manchester
We are currently recruiting for a Team Leader to join our Commercial Lines team in Manchester on a hybrid basis.
Experience of leading, coaching and developing a team
Preferably a background in insurance (underwriting, claims or broking)
Experience in an office environment - financial services, call centre etc.
Excellent communication skills
A good understanding of data analytics and how it shapes and informs business efficiency and improvements
Workflow and performance management experience
Your role will be to lead and motivate a team of Commercial Underwriters
You will be responsible for the delivery and measure of service through effective workflow management and performance management.
You will ensure excellent customer service is delivered, tasks are completed accurately and timely and drive good conduct
You will spend your time coaching your team, resolving queries and problems, providing clear goals and developing your team's professional capabilities
coaching, data analytics, performance management